|
|
|
|
Returns PolicyBooks purchased on the APSG© website may be returned for a full refund within 14 days of receipt. APSG© only provides a refund for shipping costs if the return is a direct result of company error. BOOKS MUST BE RETURNED UNDAMAGED AND UNUSED TO QUALIFY FOR REFUND. Return ProcessA copy of the original invoice must accompany the return of the book. Failure to provide this copy will result in an unprocessed return. Returns should be sent to: Anderson Professional Systems Group, LLC APSG© reserves the right to reject books that are received in less than "new" condition. Books will be returned to the customer via fourth class mail if they are not eligible for a refund. SHIPPING COSTS ARE NOT REFUNDED. Customer Satisfaction StatementIf you are dissatisfied with your book for any reason we will give you a 100% refund of the book cost, providing it is in its original condition. Books must be returned according to the return policy outlined above. We will only refund shipping costs if the return is a result of our error. If the price of the book is lower than the stated price, we honor the lower amount. Alternatively, if the price of the book is higher than stated, we will contact you immediately for a decision. We value your business and will endeavor to ensure that you are a satisfied customer. |
| © 2008 Anderson Professional Systems Group, LLC | Email contact: info@apsg-ltd.com |